Bug 26293

Summary:	libreoffice crashes on some docs and pps or odts
Product:	Sisyphus	Reporter:	Alex Negulescu <alecs>
Component:	libreoffice	Assignee:	Fr. Br. George <george>
Status:	NEW ---	QA Contact:	qa-sisyphus
Severity:	critical
Priority:	P3	CC:	alecs, lav, mike, snejok
Version:	unstable
Hardware:	all
OS:	Linux

Description Alex Negulescu 2011-09-13 23:56:44 MSK

If running behind gdm, I get a restarted session ant this in logs:

Sep 11 19:09:19 rainsoul kernel: [ 1136.772732] soffice.bin[15119]: segfault at 68 ip 00007f503f6e6a61 sp 00007fff344b6640 error 4 in libswlx.so[7f503f118000+c06000]
Sep 11 19:09:33 rainsoul acpid: client 6570[0:0] has disconnected
Sep 11 19:09:33 rainsoul gdm-binary[6553]: WARNING: gdm_slave_xioerror_handler: Fatal X error - Restarting :0

Sep 11 19:21:37 rainsoul acpid: client 16782[0:0] has disconnected
Sep 11 19:21:37 rainsoul gdm-binary[16775]: WARNING: gdm_slave_xioerror_handler: Fatal X error - Restarting :0 
Sep 11 19:21:39 rainsoul acpid: client connected from 19469[0:0]

Sep 12 13:02:47 rainsoul gdm-binary[5582]: WARNING: gdm_slave_xioerror_handler: Fatal X error - Restarting :0 
Sep 12 13:02:48 rainsoul acpid: client 5584[0:0] has disconnected
Sep 12 13:02:48 rainsoul acpid: client connected from 9693[0:0]
Sep 12 13:02:48 rainsoul acpid: 1 client rule loaded

Sep 13 21:26:55 rainsoul gdm-binary[5813]: WARNING: gdm_slave_xioerror_handler: Fatal X error - Restarting :0 

If running behind X without gdm, I get:
oosplash.bin[25767]: segfault at 968 ip 00007fe9733b3296 sp 00007fff52253cc0 error 4 in libX11.so.6.3.0[7fe973374000+13b000]

All my latest crashes with libreoffice are:

Sep 11 19:08:12 rainsoul kernel: [ 1070.380514] soffice.bin[14882]: segfault at 68 ip 00007f9606966a61 sp 00007fffc6ef7d20 error 4 in libswlx.so[7f9606398000+c06000]
Sep 11 19:09:19 rainsoul kernel: [ 1136.772732] soffice.bin[15119]: segfault at 68 ip 00007f503f6e6a61 sp 00007fff344b6640 error 4 in libswlx.so[7f503f118000+c06000]
Sep 11 19:10:18 rainsoul kernel: [ 1195.949356] soffice.bin[15538]: segfault at 68 ip 00007f37e646da61 sp 00007fff4addc160 error 4 in libswlx.so[7f37e5e9f000+c06000]
Sep 12 13:00:33 rainsoul kernel: soffice.bin[9421]: segfault at 68 ip 00007fd8b6a9ba61 sp 00007fffc04c48a0 error 4 in libswlx.so[7fd8b64cd000+c06000]
Sep 12 13:00:50 rainsoul kernel: soffice.bin[9498]: segfault at 68 ip 00007f5de2443a61 sp 00007fff0a3b7680 error 4 in libswlx.so[7f5de1e75000+c06000]
Sep 13 21:46:27 rainsoul kernel: oosplash.bin[25767]: segfault at 968 ip 00007fe9733b3296 sp 00007fff52253cc0 error 4 in libX11.so.6.3.0[7fe973374000+13b000]

Comment 1 Alex Negulescu 2011-09-14 00:28:34 MSK

And if running without gdm (login and startx), sometimes it crashes, sometimes it does not. It always segfaults, sometimes it does not crash, sometimes it crashes instantly, sometimes after some while; also, most crashes leave me with no terminal, no nothing.. i have to alt+sysrq+RESUIB.

When running with gdm, most times after relogin I have some black squares on the screen.
Nvidia board, nvidia driver, geforce 8400gs.
nvidia_glx_275.09.07-275.09.07-alt93
kernel-image-el-smp-2.6.32-alt24

With latest kernel (either 2.6 or 3) and latest nvidia driver I have no opengl support, and it also crashes. That's why I installed an older kernel.

Comment 2 Michael Shigorin 2011-09-20 20:27:57 MSK

(In reply to comment #0)
> If running behind gdm, I get a restarted session ant this in logs:
> Sep 11 19:09:19 rainsoul kernel: [ 1136.772732] soffice.bin[15119]: segfault
This seems unrelated, libreoffice-3.4.3.2-alt1 would segfault right at the load time here.

> Fatal X error - Restarting :0
Rather seems like X trouble... I *rarely* get spontaneous X server restarts (usually at some application startup, like psi-plus or firefox it seems) with a skewed backtrace on its tty (intel video, and unreproducible by me so far).

Comment 3 Lenar Shakirov 2012-08-09 10:10:22 MSK

Hmm...see also #22755

Comment 4 Michael Shigorin 2015-02-28 15:58:28 MSK

Would be nice to retest with current versions (http://en.altlinux.org/regular might be helpful, these don't contain LO but allow to get it installed onto tmpfs with plain apt-get given enough memory).